Reviews
Heartfelt Reviews
We love Our Families
We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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What Families Are Saying
Very respectful and helpful services, and prompt. I’ve worked with them before and they make difficult situations less daunting. Thank you for being compassionate service providers.
Ronald Wong 5 stars ★ ★ ★ ★ ★
The community service adviser, Luis Vizcardo, helped me by answering all the questions I had regarding a possible land plot. He treated me with respect and patience as I asked him a million questions. I was nervous about this at first but was put at ease. On top of that the place itself is magnificent!
Maria C. 5 stars ★ ★ ★ ★ ★
My grandmother was recently put to rest here, my mother and i are so pleased to have found this place, the service we got from Bryan was 5 stars, he was very attentive, understand, patient he really went out of his way for us. The cemetery is big, clean and beautiful. I'm thankful that my family chose this place.
Marlene P. 5 stars ★ ★ ★ ★ ★
Such a beautiful park! I love it.
Jessica G. 5 stars ★ ★ ★ ★ ★
Cecilia at Skylawn San Mateo helped me when my husband died and when my mom died. When I called her she always answered me. A good heart .
Linda B. 5 stars ★ ★ ★ ★ ★
This is a beautiful location for one's final resting place. Mother is buried here with a great view of the ocean some distance away. The staff members are friendly, helpful and responsive, which is important during an emotionally stressful time. This location is also close enough for us to visit regularly.
Tily C. 5 stars ★ ★ ★ ★ ★
“The beauty of Skylawn is its amazing hilltop location, so soothing to me in my hour of grief. The staff is helpful, the grounds are well-kept and the location is convenient but mostly it is the serenity of the view that I treasure -- and I love imagining that my deceased parents are also enjoying the Skylawn vista of mountains running down to the sea.”
Jane S. March 24, 2021 5 stars ★ ★ ★ ★ ★
“It feels weird to give a 5 star rating to a funeral and burial site, but Skylawn met every expectation in us being able to give my grandma a proper goodbye. You can only enter the lobby through its front entrance and they take your temperature via touchless sensors. On the grassy lawns, you can socially distance from the rest of the people in the gathering, although there is no limit to how many people can be present. The views are beautiful and it was a warm sunny day when we laid her to rest; I couldn't have asked for a more perfect setting to say goodbye. The funeral director was present during our service to make sure that we had all our needs met and to provide us updates on next steps. His customer service was very much appreciated during such a difficult time.”
Anita L. December 28, 2020 5 stars ★ ★ ★ ★ ★
“Skylawn I lost my mother at the end of January. It's a hard thing to have happen to us and we have so much happening all at once I dont have to tell you how much it hurts to have this put on your shoulders. For me it was made easier by two things one have your business in order ahead of time two by the help of skylawn staff so very professional and willingness to help you. In my case I was lucky to be helped by Stephanie Shaw she help me with the job in front of us she was my light at the end of this dark tunnel I'm so forever thankful”
Carlos A. April 05, 2021 5 stars ★ ★ ★ ★ ★
“My father has passed away right before Shelter In Place has been implemented. Since it was right before Chinese New Years, there was an issue of having the ceremony completed beforehand. Skylawn was able to assist us during such a stressful time. Since then we have had to deal with limited visitation throughout the year. We want to give a special thanks to Anita Wong as she assisted my mom with continuous communications and remote assistance. Those were very appreciative especially during such trying times. Most highly recommend Anita to anyone.”
Wayne C. February 07, 2021 5 stars ★ ★ ★ ★ ★
“My mom passed away suddenly without a pre-arranged final resting place. My dad was cremated in 2001, and all we knew was that mom’s wish was that they be buried together when the time came. Since mom’s brother and parents are buried at Skylawn, we chose to make an appointment to see if there was a plot available close to them. Our coordinator, John Hui, was so gentle and caring during this difficult time. His goal was to learn a little about mom, and what we wanted so he could help us make the right decisions. We are very grateful for his knowledge and care of people during a most stressful time. The initial meeting and planning mom’s arrangements came together nicely. Skylawn is such a beautiful location. It is so peaceful with awesome views. My husband and I were so pleased with the process that we prearranged our final resting place near mom and dad. .I would definitely recommend Skylawn Memorial Park.”
Pam W. 5 stars ★ ★ ★ ★ ★
“My mother was laid to rest on June 10, 2020 at Skylawn Memorial Park. My experience at Skylawn was everything I had expected. My meeting to make arrangements for my mother, was with Elliot Franks and Kenny Pun. They were very professional and kind, knowing how hard it is to go through this. We went over all the arrangements for my mother's funeral and it went very smoothly. I had to go back up to bring my mom's clothes and Darlia Clerico helped me out with this. She made sure everything I wanted for my mother was correct. She also was very professional, but we had a wonderful conversation. On the day of my mother's funeral, I met with Elliot and he introduced me to Fiona Norte, who was the person who made up my mom, put on her clothes exactly what I had wanted. She was so sweet and upon my thanking her how beautiful she made my mother look, she started to cry a little and that was very touching to me. What a difficult job she has, and not everybody can do what she does. Thank you Fiona.I have to say that I saw such a good rapport with Elliot and Fiona and have to thank Elliot for letting me meet her. The funeral went well, of course with limited amount of people, because of the Corvid virus. Thank you Elliot, Kenny, Darlia and Fiona. God Bless you.”
Mary Varner June 15, 2020 5 stars ★ ★ ★ ★ ★